COMPUTER SYSTEMS SERVICING NC II

The Computer Systems Servicing NC II (National Certificate Level II) program, offered by the Technical Education and Skills Development Authority (TESDA) in the Philippines, provides comprehensive training in the installation, configuration, maintenance, and repair of computer systems and networks. This program equips individuals with the practical skills and theoretical knowledge needed for entry-level positions in the IT industry. The curriculum is designed to meet industry standards and prepare graduates for immediate employment.

Competencies of the Computer Systems Servicing NC II Program

The program's competencies are categorized into three levels: Basic, Common, and Core.

1. Basic Competencies: These foundational skills are essential for any workplace and emphasize professionalism and safety. Examples include:

  • Participating in workplace communication
  • Working effectively in a team environment
  • Practicing career professionalism
  • Practicing occupational health and safety procedures

2. Common Competencies: These skills are transferable across many IT roles and focus on quality standards, technical skills, and problem-solving. Examples include:

  • Applying quality standards
  • Performing computer operations
  • Performing mensuration and calculation
  • Preparing and interpreting technical drawings
  • Using hand tools
  • Terminating and connecting electrical wiring and electronic circuits
  • Testing electronic components

3. Core Competencies: These are the specialized skills directly related to computer systems servicing. These form the core of the training and ensure graduates have practical hands-on skills. Examples include:

  • Installing and configuring computer systems (including hardware assembly, operating system installation, driver installation, and application software installation)
  • Setting up computer networks (including network configuration, troubleshooting, and maintenance)
  • Setting up computer servers (including server configuration, user access management, and network service configuration)
  • Maintaining and repairing computer systems and networks (including troubleshooting, diagnostics, and repair of hardware and software issues)

The specific tasks and knowledge required for each competency are detailed in the official TESDA training regulations for Computer Systems Servicing NC II. The total training duration is approximately 280 hours, distributed across the three competency categories. Successful completion of the program and assessment leads to the award of a National Certificate Level II (NC II) in Computer Systems Servicing.

EVENTS MANAGEMENT SERVICES NC III

The Events Management Services NC III (National Certificate Level III) program from the Technical Education and Skills Development Authority (TESDA) in the Philippines provides advanced training for individuals seeking careers in event planning and management. This program builds upon foundational skills and delves into the complexities of planning, organizing, and executing various types of events across diverse venues.

Competencies of the Events Management Services NC III Program

The curriculum is structured around three competency categories: Basic, Common, and Core. The specific competencies and their associated tasks are detailed in the official TESDA training regulations. However, a general overview is provided below:

1. Basic Competencies: These foundational skills are transferable across various industries and are essential for professional conduct and workplace safety. They typically include:

  • Workplace communication
  • Teamwork and leadership
  • Negotiation skills
  • Problem-solving
  • Mathematical applications
  • Technology utilization

2. Common Competencies: These skills are transferable within the hospitality and events industry and focus on operational efficiency and client relations. They usually include:

  • Staff rostering
  • Inventory control and ordering
  • Small group training
  • Business relationship building

3. Core Competencies: These are the specialized skills directly related to event management. They are typically divided into event planning and on-site management:

a) Event Planning Services: This section covers the pre-event phase and includes:

  • Planning and developing event proposals and bids
  • Developing event concepts and themes
  • Developing detailed event programs and schedules
  • Selecting appropriate venues and sites
  • Developing and updating event industry knowledge

b) On-site Event Management Services: This section covers the execution phase and includes:

  • Providing on-site management and coordination
  • Managing contractors and vendors
  • Developing and maintaining knowledge of event protocols and etiquette

The total training duration for the Events Management Services NC III program is typically around 108 hours, distributed across these competency categories. Successful completion of the program and assessment leads to the award of a National Certificate Level III (NC III) in Events Management Services. Graduates are prepared for roles such as Events Coordinator, Conference Coordinator, or Function Coordinator.

FOOD AND BEVERAGE SERVICES NC II

The Food and Beverage Services NC II (National Certificate Level II) program, offered by the Technical Education and Skills Development Authority (TESDA) in the Philippines, trains individuals to provide excellent food and beverage service in various establishments like hotels, restaurants, and cafes. The program focuses on developing both practical skills and theoretical knowledge essential for success in the industry.

Competencies Covered in the Food and Beverage Services NC II Program

The curriculum is divided into three competency categories: Basic, Common, and Core.

1. Basic Competencies: These foundational skills are applicable across various workplaces and emphasize professionalism and safety. Examples include:

  • Participating in workplace communication
  • Working effectively in a team environment
  • Demonstrating career professionalism
  • Adhering to occupational health and safety procedures

2. Common Competencies: These skills are transferable across many hospitality roles and focus on hygiene, customer service, and industry knowledge. Examples include:

  • Developing and updating industry knowledge
  • Maintaining workplace hygiene procedures
  • Performing basic computer operations
  • Following workplace and safety practices
  • Providing effective customer service

3. Core Competencies: These are the specialized skills directly related to food and beverage service. These competencies form the core of the training and ensure graduates are proficient in all aspects of the job. Examples include:

  • Preparing the dining area for service (table setting, mise en place)
  • Welcoming guests and taking food and beverage orders (including suggestive selling)
  • Promoting food and beverage products (menu knowledge, upselling)
  • Providing food and beverage service to guests (different service styles)
  • Providing room service (if applicable to the specific training program)
  • Receiving and handling guest concerns (complaint resolution)

The specific tasks and knowledge required for each competency are detailed in the official TESDA training regulations for Food and Beverage Services NC II. The total training duration is typically several hundred hours, distributed across the three competency categories. Successful completion of the program and assessment leads to the award of a National Certificate Level II (NC II) in Food and Beverage Services.

HOUSEKEEPING NC II

The Housekeeping NC II (National Certificate Level II) program, offered by the Technical Education and Skills Development Authority (TESDA) in the Philippines, provides comprehensive training for individuals seeking employment as housekeepers in various settings, including hotels, resorts, and other hospitality establishments. The program emphasizes practical skills and knowledge necessary for efficient and effective housekeeping services.

Competencies of the Housekeeping NC II Program

The curriculum is structured around three competency categories: Basic, Common, and Core.

1. Basic Competencies: These foundational skills are transferable across various workplaces and are essential for professional conduct and workplace safety. Examples include:

  • Participating in workplace communication
  • Working in a team environment
  • Practicing career professionalism
  • Practicing occupational health and safety procedures

2. Common Competencies: These skills are applicable across many roles within the hospitality industry and focus on maintaining hygiene, customer service, and industry best practices. Examples include:

  • Developing and updating industry knowledge
  • Observing workplace hygiene procedures
  • Performing computer operations
  • Performing workplace and safety practices
  • Providing effective customer service

3. Core Competencies: These are the specialized skills directly related to housekeeping tasks and responsibilities. These competencies form the bulk of the training and ensure graduates are proficient in all aspects of the job. Examples include:

  • Providing housekeeping services to guests (e.g., responding to requests, handling complaints)
  • Preparing rooms for guests (e.g., making beds, cleaning bathrooms, replenishing supplies)
  • Cleaning public areas, facilities, and equipment (e.g., maintaining hallways, lobbies, and other common areas)
  • Providing valet/butler service (if applicable to the specific training program)
  • Laundering linen and guest clothes (e.g., sorting, washing, ironing, and storing linens and guest clothing)
  • Dealing with/handling intoxicated guests (following established safety and security procedures)

The specific tasks and knowledge required for each competency are detailed in the official TESDA training regulations for Housekeeping NC II. The total training duration typically involves several hundred hours, distributed across the three competency categories. Successful completion of the program and assessment leads to the award of a National Certificate Level II (NC II) in Housekeeping.

BARISTA NC II

**Barista NC II: A TESDA Course Description** The Barista NC II (National Certificate Level II) is a Technical Education and Skills Development Authority (TESDA) program in the Philippines designed to equip individuals with the skills and knowledge needed to work as a barista in cafes and coffee shops.

The course focuses on the practical aspects of coffee preparation and customer service.

 **Course Competencies**

The Barista NC II program is structured around several competencies, categorized as Basic, Common, and Core. These competencies ensure graduates possess a well-rounded skillset for the industry.

 **1. Basic Competencies:**

These are foundational skills applicable across various workplaces. 

* Participating in workplace communication

* Working in a team environment

* Practicing career professionalism

* Practicing occupational health and safety procedures

**2. Common Competencies:**

These are skills transferable across various roles within the hospitality industry. 

* Developing and updating industry knowledge

* Observing workplace hygiene procedures

* Performing computer operations

* Performing workplace and safety practices

* Providing effective customer service

**3. Core Competencies:**

These are the specialized skills directly related to the barista profession.

* Preparing espresso

* Texturing milk

* Preparing and serving coffee beverages

* Performing basic maintenance of machines and equipment

* Performing basic cashiering and general control procedures

The specific details of each competency, including the tasks and knowledge involved, are outlined in the TESDA training regulations for Barista NC II. The total training duration is approximately 178 hours, broken down across the three competency categories.

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Bartending NC II

The Bartending NC II course is a technical-vocational program designed to equip students with the skills and knowledge necessary to work as a bartender in the Philippines. It's regulated by the Technical Education and Skills Development Authority (TESDA), the body overseeing vocational training in the country. The program focuses on practical skills and industry standards, preparing graduates for immediate employment123.

Course Structure and Content

The course is structured around core competencies, common competencies, and elective competencies, totaling approximately 438 hours. The curriculum includes:1

  • Core Competencies (approximately 290 hours): This section forms the bulk of the course and covers essential bartending skills. It includes cleaning bar areas, operating the bar (taking orders, serving drinks, maintaining control procedures, and handling intoxicated customers), preparing and mixing cocktails and non-alcoholic concoctions, and providing basic wine service. Detailed instruction is provided on various cocktail recipes, drink preparation techniques, and proper handling of bar equipment1.
  • Common Competencies (18 hours): These competencies are transferable skills applicable across various industries. They include developing and updating industry knowledge, observing workplace hygiene procedures, performing computer operations, practicing workplace safety, and providing effective customer service2.
  • Elective Competencies (112 hours): These modules allow for specialization and may include skills like preparing espresso, texturing milk, and preparing and serving coffee beverages1.
  • Basic Competencies (18 hours): These foundational skills cover workplace communication, teamwork, career professionalism, and occupational health and safety procedures2.

Learning Methods and Assessment

The Bartending NC II program utilizes a modular approach, allowing students to learn at their own pace. Teaching methods incorporate lectures, demonstrations, self-paced instruction, and group discussions. Assessment involves practical demonstrations, simulations, and written and oral exams, conducted at the end of each module. Many programs also incorporate on-the-job training (OJT) in various food and beverage establishments. Upon successful completion, students receive a National Certificate (NC II) from TESDA2.

Career Opportunities

Graduates of the Bartending NC II program are qualified for various positions, including bartenders, bar utilities, and sommeliers. The program aims to equip students with the skills to succeed in a dynamic and competitive hospitality environment